Burnout isn’t just about workload, it’s often about poor digital usability. When systems slow people down, frustration rises fast. Listening to staff, acting on what they tell you, and closing the loop isn’t optional, it’s the work.
And sometimes the issue isn’t the system at all, but the fundamentals around it: networks, kit, the basics. Invest in your digital tools like you invest in your people.
Co‑design keeps staff engaged, invested, and far more likely to adopt change that actually sticks.
Don’t take our word for it, here are two of our customers who are living through this transformational experience.
If you’re interested in sharing your own experiences and challenges, or wish to learn from others, register your interest in our 2026 EPR Usability Summit.