Organisational readiness

7-Step Organisational Readiness Framework

Our 7-Step Organisational Readiness Framework has been developed from years of experience of delivering successful digital transformation change programmes across the NHS.

The framework assesses your current situation and identifies barriers to digital transformation to give you a comprehensive plan to prepare for change at every level of your organisation.

Step 1: Leadership and collaboration

Ensuring your senior stakeholders, board members and non-executive directors are prepared for the impact of digital transformation on the organisation and understand how they contribute to it.

Step 2: People and change

Leveraging the capabilities of your people and preparing them for change.

Step 3: Future-proofing

Providing technical readiness assurance and enterprise future-proofing to fulfil strategic ambitions.

Step 4: Optimising care delivery

Standardising and optimising workflows, processes and documentation to improve the delivery of care.

Step 5: Adopting a digital mindset, learning and inclusivity

Preparing your people for change, building their digital confidence and addressing barriers to change.

Step 6: Communications and engagement

Building advocacy for change in your organisation through strategic communications and engagement activity.

Step 7: Experience and benefits

Tracking and measuring experience and benefits to inform future optimisation.

How we work

Our approach is founded on co-discovery, co-design and co-production.

Get in touch

Peers not hierarchies

We give stakeholders at every level an equal voice in the organisational readiness process, ensuring views and experiences from across your organisation are heard and listened to.

Evidence-based recommendations

We build rigorous models and frameworks, informed by evidence from your organisation, to assess risks and capabilities and provide robust recommendations for successful change.

Building change advocates

By encouraging stakeholders to develop and transfer their skills throughout the process, we build a coalition of change advocates who shape your change programme now and provide continuity for the future.

Data from KLAS Research has shown an organisation's internal capabilities are twice as important as choice of system. It is therefore imperative that organisations focus more on their readiness to optimally deliver digital transformation programmes than anything else. Thomas Webb, CEO and Founding Director, Ethical Healthcare Consulting