Your clinicians deserve systems that work for them.
Talk to us about optimising your digital systems.
User experience readiness assessment
Preparing teams and infrastructure for successful implementations.
System optimisation
Diagnosing bottlenecks, improving workflows, and enhancing training and engagement.
Tailored user experience surveying
Building robust evidence for investment.
Supplier services
Supporting vendors to deliver consistently higher usability across customers
Starting a national conversation about EPR usability
We were commissioned by NHS England to work with KLAS Research to design, develop and run the first ever EPR Usability Survey across all acute, community, mental health and ambulance settings in England. The results have challenged assumptions about what makes an EPR effective, identified critical areas for improvement and helped to create a national conversation about the importance of usability and user-generated feedback.
Impact
We focus on outcomes.
Impact you could expect to see
- 2% boost in clinical productivity (worth £5.7m annually to an average Trust)
- Up to £1m per year saved in staff turnover
- 10–30% reduction in e-prescribing errors
- Higher engagement and sustainable digital adoption
Ethical Healthcare’s understanding of the NHS landscape helped us to design and deliver a piece of research that really worked for the NHS. The results are already informing fundamental questions for technology suppliers, policy-makers and digital leaders alike on how best to make EPRs work.Anna Hawksley, former Assistant Director of Programmes – Frontline Digitisation, NHS England