Your EPR should work for your staff — not against them.

Interactive event | London’s “Walkie Talkie” | Wednesday 19 November 2025

Electronic Patient Records (EPRs) are meant to make care easier, not slow it down. Yet across the NHS, poor usability is undermining clinical workflows, driving inefficiencies, jeopardising patient safety, and contributing to burnout amongst staff. As NHS England’s partner on the EPR Usability Survey since 2021, working with KLAS Research, we have the data, insights, and expertise, to help the NHS improve usability.

Did you know…

  • Millions of pounds are lost annually to EPR inefficiencies

  • Hours of clinical time is wasted on clunky documentation

  • Burnout and staff turnover is fuelled by frustrating systems

  • Unrealised ROI despite significant investment

It doesn’t have to be this way.

Attend the national forum with one focus: usability-first EPR transformation

On 19th November, we’re bringing together NHS leaders, clinicians, and digital teams for a one-day event at 20 Fenchurch Street, London to put usability at the heart of NHS digital health strategy.

Whether you’re:

  • Preparing for procurement

  • Navigating a recent go-live

  • Looking to optimise your current system

…this event will explore what’s possible — and what’s next — when we treat usability as a non-negotiable.

What to expect

  • Candid insights from the clinical front line
    Hear directly from those living with the daily realities of poor (and improved) system usability.
  • Lessons from improvement programmes
    Learn what’s worked, what hasn’t, and how to drive measurable change — from procurement to optimisation – as we take you through the learnings from 10 trusts we worked with to improve their usability.
  • Data-driven approaches to performance, productivity and ROI
    Explore how usability impacts system value — and how to measure what matters.
  • Bringing you into the conversation
    An audience session to discuss how the NHS can become more user-centric. From leadership, to procurement, training, and measurement. Expect open, honest dialogue — and actionable ideas.

Be part of the solution

Want to be in the room? Register your interest to be considered for an invitation. Space is limited.

Register your interest using the form below today and we will inform everyone mid-September.

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